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Terms and Conditions

Terms and Conditions - Mithril, S.A.


  1. Introduction and identification of the Site Manager:

The website was created and is managed by Mithril, S.A., a public limited company incorporated in accordance with Portuguese law and registered in the Commercial Register under the single registration and taxpayer identification number 515392936.

Mithril, S.A.'s contact information is as follows:

  • Address: Avenida António Augusto de Aguiar, n.º 88, 2nd floor, 1050-018 Lisboa
  • Email address:
  • Phone: 964636660

These Terms and Conditions are intended to regulate the relationship between Mithril, S.A. (hereinafter, "Andy") and all users of its website (hereinafter, the "Users").

Thank you for visiting Andy's website. We ask that you carefully read the Terms and Conditions presented on this page, bearing in mind that by accessing all of the features of the website, we assume that you agree to their contents in full.

  1. Object and scope

Andy's business activity is to provide accommodation and related services (hereinafter, the "Services") at the residence located in Braga (hereinafter, the "Residence").

The Terms and Conditions apply to visits to the website;

Privacy Policy and Cookie Policy, under Clauses 10 and 11, respectively.

  1. Access and use

The user can access via the web through the remote channels available (computer, tablet, PDA and cell phone), and Andy assumes no responsibility for losses that may arise from possible situations of delay, suspension, interruption or inability to access the site as a result of technical problems that may occur.

The user undertakes to make appropriate and lawful use of the Website and the various elements contained therein. More specifically, you must refrain from:

  • Accessing or attempting to access resources or restricted areas if you are not authorized to do so.
  • Attempting to disable or overburden the Website or prevent the normal use or navigation of the Website.
  • Introduce or disseminate computer viruses or any other physical or logical systems that may cause damage to Andy's, its suppliers' or third parties' systems.
  • Reproduce or copy, distribute, transform or modify the content of the Website.
  • Modify the look of the Website.
  1. Information about the contents

Reproduction, transfer, distribution or storage of the contents of the website without the prior written permission granted by Andy is expressly prohibited.

Andy reserves the right to modify at any time the information and commercial offer presented about the Services, prices and commercial conditions.

The images shown on the website are purely illustrative and may change throughout the project until the full implementation of the Residence. As such, Andy recommends that the User consult the detailed description of the Services in order to obtain complete information about their conditions and features.

All elements and information of the Services are disclosed on Andy's website and, if you have authorized it, by telephone contact or email sent to the User.

  1. Hiring Procedure

To contract the Services provided by Andy, it is necessary for the User to perform the following steps:

Select the services and the corresponding semesters in which you want to use them. If you wish, you can also select a set of additional services. After selection, confirm using the associated button.

Fill out the form with your personal information, which will feed the associated services contract, namely: full name; telephone number; e-mail address; gender; country; NIF; etc.

Choosing the payment method, whose options are listed on the site, the User must proceed to pay the amount indicated.

Confirm that you have read and agree to the Terms and Conditions, Privacy Policy, and Agreement.

Optionally agree to send institutional marketing, after choosing the advertising options.

Confirm everything.

It's done! The booking process has been completed successfully!

The contracting of the chosen Services is confirmed upon receipt of payment.

An email may be sent by Andy with the Residence Services Agreement (hereinafter, the "Agreement"), or delivered on the day of check-in, with the date of engagement.

If the Contract is not delivered or received by the deadline mentioned, the User should contact Andy by sending an e-mail to with the subject "Contract Not Received".

  1. Payment Methods

Andy offers the User several forms of payment, which can be changed, namely the following:

ATM reference;

Direct Debit;

Mb Way;

Credit Card (Visa, Mastercard or Maestro).

Payment will be made on a recurring basis until termination of the contracted Services regardless of the payment method chosen.

Payments and invoicing:

The entity responsible for receiving the payments made under this contract and for the consequent invoicing at the Braga residence is Proeza Poética S.A, legal person no. 515639460, with registered office at Avenida António Augusto Aguiar, nº88, 2º, 1050-097, Lisbon.
The Company is in the same group as Mithril S.A

  1. Early Termination of the Contract

Under the terms foreseen in the Contract, the Resident may terminate the Contract and the communication of the withdrawal must be made according to the contractual terms.

In the case of contracts concluded at a distance, the Resident has the right to terminate the Contract within fourteen (14) days of its conclusion (the "Right of Free Termination") without incurring any costs, if the exercise of this right occurs before the Services Provision Period.

If the Resident exercises the Right of Free Cancellation (i.e., within 14 (fourteen) days from the conclusion of the contract referred to in the preceding paragraph) already during the Service Provision Period, the Resident will pay the amount corresponding to the proportion of the Monthly Amount defined in the General Conditions, taking into account the Services contracted and effectively provided up to the moment of communication of the Contract termination.

Without prejudice to the provisions of the previous paragraph in the case of contracts concluded at a distance, if the Resident gives notice of termination of the Contract:

  1. no later than 61 days prior to the start of the Service Period, Andy. will return the Monthly Amount and Security to the Resident in full, less [●] EUR for administrative costs;
  2. between 60 and 31 days prior to the commencement of the Service Period, Andy. will return the Security in full to the Resident and retain 50% of the Monthly Fee;
  3. within 30 days prior to the commencement of the Service Period, Andy. will return the Security in full to the Resident and retain the Monthly Fee.

In any other conditions not covered in the preceding paragraphs, the Resident is obligated to pay the full Monthly Amounts corresponding to the entire remaining Service Period contracted.

Under the terms of the previous paragraph, in the event of withdrawal, the Resident will remain responsible for payment of the full Monthly Amounts corresponding to the entire remaining Service Provision Period that has been contracted.

If applicable, the return of values under this Clause is made by transfer to the IBAN indicated by the Resident in the Particular Conditions of the Contract, up to 14 (fourteen) days after the communication mentioned in number 4.1, with deduction of the transfer costs and other charges.

  1. Responsibilities

All Services made available through the website are in accordance with Portuguese law.

Andy is not liable for damages resulting from any interference, interruptions, computer viruses, operating system malfunctions or disconnections that may temporarily prevent Users from accessing, browsing.

Andy is not liable for unforeseen circumstances or force majeure, resulting from unforeseen events or natural forces beyond human control that cannot be avoided or situations that make it impossible to provide the services, including, but not limited to, natural disasters, terrorist attacks, wars, epidemics or pandemics, among others. Andy will use its best efforts to inform its Users of the circumstances and foreseeable consequences of this impossibility as soon as it becomes aware of them.

  1. Jurisdiction and applicable law

The User and Andy agree that any matter arising from the use of this website shall be governed by Portuguese law, electing the district court of Lisbon, Portugal, with express waiver of any other.

  1. Personal Data

Andy complies with current data protection legislation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable legislation.

Any content or personal data that is collected by Andy's website is subject to the Privacy Policy which can be found on this website:

Andy uses appropriate and necessary technical security measures to ensure the security of information. However, the User is aware that use of the website may not be 100% secure, so there is the possibility that information sent and received may be intercepted by unauthorized parties for which Andy cannot be held responsible.

It is the User's sole responsibility to communicate to Andy any changes to his/her personal data, via e-mail, as stipulated in Clause 12.

Andy is not responsible for the loss of any information on the Services that results from outdated or inaccurate personal data provided by the User.

  1. Cookies

'Cookies' are small pieces of information that can help identify your browser and can store information, for example, settings and User preferences in order to make browsing simpler.

Mithril, S.A. may store cookies in your device to customize and facilitate the navigation as much as possible, not providing these same cookies references or personal data of the User.

Use of Cookies:

Andy. uses "cookies" to help personalize content and your online experience.

For example, if you personalize Andy. pages, or register with Andy. site or services, a cookie helps Andy. to recall your specific information on subsequent visits. This simplifies the process of navigating the site and is more effective in presenting information.

You can limit the use of cookies in your browser settings.

  1. Hyperlinks

The Website may include hyperlinks and search tools allowing the user to access third party websites. Such elements will be provided for reference purposes only. In any case, you are advised to consult the terms and conditions of use and privacy policies of the third party websites you access through links included on the Website. Andy neither approves nor controls the content of such third-party websites, and expressly excludes any liability for any damages that may arise from the user's access to, use of or inability to use any linked website.

  1. Changes to the Terms and Conditions

Andy reserves the right to change these Terms and Conditions at any time without notice. We therefore ask that you visit this page regularly in order to check its contents and any changes.

  1. Communications

Any communications to be made under these Terms and Conditions will be made by registered letter with acknowledgment of receipt or by e-mail with read receipt to the following addresses:


Address: Avenida António Augusto de Aguiar, n.º 88, 2.º andar, 1050-018 Lisboa



Address and E-mail: the one indicated by the User when carrying out the procedure described in Clause 5.

The communications to be made under these Terms and Conditions shall be deemed to have been made, (i) in the case of registered letter with acknowledgment of receipt, on the date of signature of the acknowledgment of receipt, and (ii) in the case of e-mail with read receipt, on the date of read receipt.

For the purposes of the previous number, if no receipt of delivery is received, the communication/notification will be considered made on the 2nd day after the email is sent.

  1. Copyright

The material appearing on this website (including, but not limited to, the text, graphics, images, arrangement of content and design) is the property of Andy and is protected by applicable Copyright laws. Any use of this material without Andy's prior permission is strictly prohibited.

  1. Industrial Property Rights

The distinctive signs appearing on this website that are protected by Industrial Property Law (including, but not limited to, trademarks and logos) are owned by Andy or are licensed to Andy.

  1. Internal Regulations

The User who comes to reside in the Residence is automatically bound to the Internal Regulations from the moment of receipt of the Contract for the Provision of Services in Residence, subject to all the conditions imposed therein.

In case the User does not have access to the Internal Regulation, he/she must request it through the e-mail with the subject "Internal Regulation".